● Rates are subject to change without prior notice. All reservations must be initially guaranteed by credit card
information (name, number and expiration).
● Check-in/out is at 12 noon unless specified.
● Rates posted on this website are only valid to reservations booked and paid under SILVER PHOENIX TRAVEL
SERVICES; Otherwise, published rates of the resort will apply. Child rates are to be advised unless specified. The
peso equivalent will be charged at the prevailing airline/exchange rate. Unused portion of the package inclusions
are non-refundable.
● All reservations must be prepaid unless specified. Rates are exclusive of service charge and government tax unless
specified.
● The responsibility of our agent, company and affiliated companies is strictly limited. As a tour operator, we organize,
promote, and sell tour programs consisting of certain travel services, including guide service, surface transportation,
air transportation, water transportation, excursions and accommodations that we purchase or reserve from various
suppliers. The suppliers providing services for our tour programs are independent contractors and they are not
agents or employees of ours. To the extent that we are involved in booking air and/or cruise transportation for
you, we act as your agent and not as an agent for the airline and/or cruise companies. However, we promise that we
are responsible for the willful or negligent acts of our partner travel agents for the land services. We will take all
benefits and all losses of any fluctuations, lower or higher in airfares, cruise fares, currency devaluation, park fee
increases, taxes, or fuel surcharges after we have received the full payment. And we reserve the right to correct
promotional or pricing errors or to increase the tour price in the event of cost increases due to changes in airfares,
cruise fares, currency devaluation, park fee increases, taxes, or fuel surcharges before we receive your reservation
deposit. We are not responsible for acts of terrorism, political unrest, war, earthquake, landslide, delay or
cancellation of the flights or cruises. We are not responsible for any unauthorized extra services that the client
requires with the local agent, local guide or the driver temporarily in different cities beyond our confirmed itinerary.
In this case, we will not take any responsibility for losses on shopping, extra attractions, destinations etc, but we will
try our best to help our clients get out of the difficulties including chasing compensation if any damages or losses
occur. Our mission is to provide an exceptional experience to every person who travels with us.
Send e-mail to
webmaster@silverphoenixtravel.com with
questions or comments about this web site.
Copyright © 2004
Silver Phoenix Travel Services
Last modified:
12/02/05